How service-request information is handled.

Last updated: August 16, 2026

Information we collect

When you contact ATLocksmith LLC, we may collect information you provide, including your name, phone number, email address, city or ZIP code, requested service, property, lock, door, or vehicle details, preferred method of contact, and other information included in your request.

We may also receive limited technical information needed to operate and protect the website, such as browser information, request timestamps, network information, and spam-prevention results.

Do not submit payment-card information, government identification, keys or key images, lock combinations, alarm codes, or other sensitive security information through the website.

How we use information

We may use submitted information to respond to service requests; confirm location and service availability; assess the requested work; prepare an estimate; schedule and coordinate service; verify authorization when appropriate; prevent fraud, abuse, and unauthorized requests; maintain operational, accounting, and service records; and comply with applicable legal obligations.

Service providers

ATLocksmith LLC may use website-hosting, communications, spam-prevention, email-delivery, and other service providers to operate the website and respond to customer requests. These providers may process information only as needed to perform services for ATLocksmith LLC or as required by law.

Sharing information

ATLocksmith LLC does not sell personal information. We may share information with service providers supporting website and business operations; when necessary to respond to a customer’s request; to protect customers, ATLocksmith LLC, or others from fraud, abuse, or safety threats; when required by law, legal process, or a government authority; or in connection with a business transfer, subject to applicable law.

Mobile information

Mobile information is not sold or shared with third parties or affiliates for their marketing or promotional purposes. It may be processed by communications and service providers as needed to support customer-requested calling, dispatch, fraud prevention, and customer service.

Payments

This website does not collect payment-card information. Payments are handled outside the website.

Information retention

Information may be retained for as long as reasonably necessary to respond to requests, provide service, maintain business and accounting records, prevent fraud, resolve disputes, and comply with legal obligations.

Information security

We use reasonable administrative and technical measures intended to protect submitted information. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices

You may contact ATLocksmith LLC to ask about personal information you previously submitted or to request a correction or deletion. Some information may be retained when reasonably necessary for legal, accounting, fraud-prevention, security, dispute-resolution, or legitimate business purposes.

External services

The website may contain links to services operated by other companies. Their privacy practices are governed by their own policies.

Contact

For privacy questions or requests, email service@atlocksmith.com or call (470) 835-0014.